Customer frustration at ‘all-time high’ – ZDNet Asia

March 14, 2012

The level of customer frustration currently is at an unprecedented high as many companies fail to correctly implement technology to handle customer engagement. Citing industry studies, Tom Eggemeier, executive vice president of global sales at Genesys, noted that 60 percent to 90 percent of messages sent via social media such as tweets or Facebook messages […]

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Factories ‘Reshore’ Some Work From Overseas

March 13, 2012
During the worst of the Great Recession, U.S. factory jobs were disappearing at a furious pace. As 2007 began, about 14 million Americans were working in manufacturing. Three years and one frightful recession later, only 11.5 million were. But since 2010 …
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Factories ‘Reshore’ Some Work From Overseas – GPB

March 13, 2012

Part of a series During the worst of the Great Recession, U.S. factory jobs were disappearing at a furious pace. As 2007 began, about 14 million Americans were working in manufacturing. Three years and one frightful recession later, only 11.5 million were. But since 2010, employment has been ticking back up, with companies adding about […]

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Factories ‘Reshore’ Some Work From Overseas – NPR

March 13, 2012

Jackson Forderer for Minnesota Public Radio AGCO employees work on the assembly line in the company’s newly expanded Jackson, Minn., manufacturing plant. The expansion brought the facility’s staff from 850 to 1,050 workers and allows the plant to make tractors that were previously made in France. Part of a series During the worst of the […]

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Why America must give up its imperial dream of leading the free world – Telegraph.co.uk (blog)

March 13, 2012

The sun will set on even this empire (Photo: AFP) Nothing – not even the American-led Free World – lasts forever. David Cameron, gearing up to deal with the latest Falklands crisis, knows this. Barack Obama, confronting the daily disasters of Afghanistan, learned it at his father’s knee. Yet as they meet this week in […]

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Fixing America: A CEO’s master plan – Fortune

March 13, 2012

The tax code is archaic. The infrastructure is crumbling. We’re doing our best to stifle innovation. What to do? Here’s how I’d get the U.S. back on its feet. By Sandy Cutler, contributor FORTUNE — Our nation is facing a crisis, a crisis of leadership. Decisions today are being based, sadly, on political dogma. The […]

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‘Reshoring’ is a good sign for area manufacturers, economy as a whole – Crain’s Cleveland Business

March 12, 2012

Requested Article ‘Reshoring’ is a good sign for area manufacturers, economy as a whole Businesses looking for low-cost markets in which to manufacture their products increasingly are turning to what’s emerging as a surprisingly affordable option — the United States. Source Article from http://www.crainscleveland.com/article/20120312/SUB1/303129984

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Hard work will keep ‘onshored’ jobs here – Crain’s Detroit Business

March 12, 2012

Hard work will keep ‘onshored’ jobs here The economies of Michigan and the U.S. are getting a boost from the “onshoring” of manufacturing operations. As Dustin Walsh reports on Page 1, rising wages in China and the weakening of the U.S…. Source Article from http://www.crainsdetroit.com/article/20120311/SUB01/303119977/hard-work-will-keep-onshored-jobs-here

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Overseas oversold? Companies find onshoring makes financial sense – Crain’s Detroit Business

March 12, 2012

Overseas oversold? Companies find onshoring makes financial sense For manufacturing conglomerate TriMas Corp., the cost benefits of manufacturing in low-wage countries aren’t adding up. The Bloomfield Hills-based maker of packaging, energy, aerospace, defense, oil… Source Article from http://www.crainsdetroit.com/article/20120311/SUB01/303119964/overseas-oversold-companies-find-onshoring-makes-financial-sense

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Japan core machinery orders jump – BBC News

March 12, 2012

12 March 2012 Last updated at 01:16 ET There have been fears that some manufacturers may shift production out of Japan Japan’s economic recovery has received a boost as core machinery orders, a key indicator of capital expenditure, rose […]

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