MSP News
Data centers are an integral part of cloud services and the security, storage capacity, networking capabilities and backup and disaster recovery plans of storage facilities are of major importance to any managed service provider (MSP).
There were several announcements in the data center and managed hosting space this week, including new enhanced services and a super-node architecture rolled out by UnitedLayer for its North American customers. The solutions are available at the hosting provider’s data centers in San Francisco and Los Angeles, and offer specialized, customizable and innovative infrastructure solutions tailored to customers’ needs.
The company announced a new enterprise-grade SAN replication solution as part of its new services, featuring open storage to reliably meet customer Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) at a lower cost per GB. The scalable new super-node architecture offers security, compliance and on-demand provisioning in a reasonably priced private cloud solution.
An intelligent cloud storage solution was also announced by MSP NaviSite, Inc. The company’s NaviCloud Intelligent Storage (NCIS) offering helps enterprises to store, manage and protect distributed, unstructured content via a flexible and scalable solution. NaviCloud uses the EMC Atmos cloud storage platform, enabling Storage-as-Service through a scalable, pay-per-use model that aids in managing customers’ massive data growth and works with their storage budgets.
In acquisition news, it was announced that GMS Live Expert, an outsourced help desk and NOC for MSPs, has acquired Dove Help Desk. Dove is based out of Lexington, MA and offers outsourced live help desk services exclusively for U.S. MSPs. The acquisition will add resources and experience to the GMS offerings while also aiding the company’s MSP Partners by providing them with greater economies of scale, enhanced PSA system integration, broader service coverage and extended NOC capabilities.
Erin Harrison’s piece on the negatives of offshoring discussed how the phenomenon may actually benefit MSPs. A recent article from the MSPAlliance discusses the practice of offshoring to lower-cost geographical locations and how previously claimed benefits of this practice may not be accurate or ideal for every situation. The piece mentions that, while offshoring has some associated negatives, the practice of nearshoring or onshoring – outsourcing locally – is picking up momentum. This bodes well for the professional MSP community as companies take their business back onshore when looking for hosted and managed services.
Source Article from http://www.mspnews.com/msp/articles/290052-managed-service-provider-week-review.htm
